ORDER & DELIVERY
As soon you place your order, you will receive a confirmation email and SMS. Orders are dispatched from our warehouse in Pune, India within 1-2 working days. As soon as your order has been dispatched, you will receive an email with a tracking number which you can use to track your order on our website or our courier partners website.
Orders will need to be signed for, so please choose a delivery address where someone will be available to receive it. You must provide a full address, including any special instructions, as we will not be responsible if the shipment goes missing due to the wrong address. If an incomplete address or phone number is provided, we will email you to ask for the full address/phone number. We are unable to schedule deliveries without a valid address and phone number, so if we do not get a reply after two attempts at reaching reach you, we will cancel the order and refund the full amount.
Deliveries will take place between Monday and Friday, and products shall be returned to us after three unsuccessful delivery attempts. Please allow 5 to 7 working days from dispatch for your goods to arrive, though in practice they usually arrive within 3 working days.